Privacy Agreement

1. About this Agreement

This Privacy Policy outlines how ${appName} collects, utilizes, and discloses your information. This Privacy Policy is applicable to information we gather when you register for, access, or use the ${appName} mobile application, products, and services, or when you otherwise interact with us.
Prior to clicking to accept this agreement, you are advised to read this document with care. Please ensure that you have read and thoroughly understood each section.
Should you disagree with any provision of this Privacy Policy or find yourself unable to accurately comprehend the terms, please refrain from clicking to accept this Privacy Policy or using any services governed by this Privacy Policy. Otherwise, you shall be deemed to have accepted this Privacy Policy.
We are committed to safeguarding the privacy of your personal information within a reasonable scope, in accordance with applicable laws and regulations. We will not disclose your information without your consent, except where permitted or required by law to provide your information to government agencies, courts, or other legal instruments that grant the right to disclose personal information.

2. Collection and use of information

The following permissions are required for the application to function properly. In order for the ${appName} app to accurately assess your loan application, we need to obtain the permissions listed below. These permissions are accessed solely with your consent.
Personal Information: This includes your name, phone number, ID number, marital status, occupation, residential address, monthly income, emergency contact, and other relevant information as required under applicable laws and regulations.
Bank Information: To evaluate your loan application and disburse loan funds to your bank account upon successful loan approval, we require your name, account-opening bank, bank account number, and other relevant details.
Location: To determine whether you are within our service coverage area and to recommend suitable loan products and services, we need to access your location information, including country or area code, city code, latitude and longitude, and mobile network code.
Camera: To verify your authenticity as a user and to assist in improving your credit score, we require access to your camera for capturing photos needed for authentication, user-approved facial recognition, or other features.
Network: To confirm the authenticity of a user, we need to check your current network status, identify the status of software running on your device, and use it as a communication network.
Device Information: We need to obtain your device information, including mobile device type, device ID, IP address, SSAID, MAC address, hardware version, operating system version, and IMEI information, to review your loan qualification and verify the security of your mobile device.

3. Protection of personal information

We are dedicated to safeguarding the security of the information you provide to us. To prevent unauthorised parties from obtaining, misusing, or altering your personal data, your personal information shall be stored on secure servers and protected through strictly controlled facilities.
We organize your data in accordance with your interests and sensitivities and guarantee the highest level of security for your personal information. However, you should be aware that internet usage is not always completely secure, and you are advised to exercise caution when using your personal information.
We hereby declare and assure you that we are committed to complying with the laws and regulations of India regarding the protection of personal data.

4.Facial Data Collection and Use Agreement

To ensure the authenticity and security of your account, our application may collect your facial information during the Know Your Customer (KYC) verification process. Please carefully review the following detailed explanation of our facial data collection and use practices.
Facial Data Collection: We may collect facial information, including but not limited to facial characteristics and biometric data. This information is collected to verify your identity and ensure the security of your account.
Purpose of Data Use: The facial information collected is used solely for KYC verification to ensure that your account is authentic and secure. We undertake that these details will not be used for any other commercial purpose.
Data Sharing: Your facial information shall be kept strictly confidential and will not be shared with third parties unless required by law or with your explicit consent.
Data Storage: All facial information shall be stored securely on our servers, with necessary technical and organizational measures taken to ensure the security of your data.
Data Retention Period: We shall retain facial information only for as long as reasonably necessary for KYC verification. Upon completion of the verification process, we shall take immediate steps to delete or anonymize this information.
User Rights: You have the right to access, correct, or delete your facial information at any time. If you have any questions or requests regarding the collection and use of your information, please do not hesitate to contact our privacy team.

5. Facial Data

During the use of the application, we will collect your facial data. Our application only captures facial photos during the identity verification step. No other data is collected during this step. We collect user facial photos to confirm whether the current account belongs to the same person, in order to mitigate risks and prevent fraud. Additionally, we need to determine whether the user is a real person to prevent property losses caused by machine operation loopholes. We transmit and store your facial photos to ${api} in a secure and encrypted manner. The facial photos we collect shall not be shared with any third-party services. When the user actively uses facial recognition, the image is uploaded to our server via encryption technology. Following facial recognition, no facial photos remain on the user's mobile phone, which is a safer approach. The data will be used for face similarity comparison against ID card photos to confirm whether the loan application is being executed by the user himself/herself, thereby preventing financial losses to the user due to information leakage. Upon completion of the face similarity comparison, we shall delete the user's facial data, and we shall not share the user's facial data with any third party.

6. Disclosure of personal information

We may disclose some or all of your personal data to other parties under the following specific conditions:
6.1 We may provide personal information to government agencies, courts, or other government bodies as authorized or required by law. This includes circumstances involving suspected criminal offences, including but not limited to fraud or money laundering; ongoing or future legal proceedings; or other situations where you agree to the disclosure. In circumstances where we may provide your personal information without your prior consent, you hereby release us from any claims and/or losses that may arise from the disclosure of such personal information.
6.2 You agree that we may send, store, use, and process personal information in India and other jurisdictions as appropriate, in accordance with the laws and regulations of India.

7. Use of Cookies

To ensure a smoother experience when you log in and use ${appName}, we require your consent to use cookies. Cookies are small data files that a website places on your device's hard drive or memory to maintain your preferences and account settings, and to support the integrity of our registration process. Cookies do not track personal user information, and all of our cookie data is encrypted and not readable by other platforms.

8. Loan Provider Information

Loan Provider: ${lender}
CIN: ${cin}
Email: ${email}
Financial License: ${licenseDate}
Registered Address: ${address}